Tiffany Shockley-Cabral is the Director of Case Management who oversees the entire Case Management Department, ensuring quality and efficiency for both our clients and employees. Tiffany is passionate in the work she does, acknowledging that what’s done at iCopy for clients can make or break the outcome of the case itself. In addition to managing the Case Management Department, she also partners with iCopy’s development company, Vault, to help projects for iCopy’s portal (Nimbus) come to fruition. Tiffany resides in Surprise, Arizona with her husband and their 3 children. She lives her life by the motto: “do what is right, not what is easy.” She spends her weekends at their family home in Northern Arizona reading books, listening to good music, and enjoying the outdoors. Tiffany would describe herself as tenacious, valant, and hysterical. The causes she is most passionate about are PTSD treatment, crimes against children and the elderly, as well as the homeless community.